Refund Policy
Refund & Return Policy\n\nLast updated: April 2026\n\nAt Arabian Farms, we are committed to your complete satisfaction. If you are not satisfied with your purchase, we are here to help.\n\n1. RETURN ELIGIBILITY\n- Items must be returned within 7 days of delivery\n- Items must be unused and in original packaging\n- Perishable goods cannot be returned unless damaged or defective\n- Sale items are non-refundable\n\n2. DAMAGED OR DEFECTIVE ITEMS\nIf you receive a damaged or defective product, please contact us within 24 hours of delivery with photos of the damage. We will arrange a replacement or full refund.\n\n3. REFUND PROCESS\n- Once your return is received and inspected, we will notify you\n- Approved refunds will be processed within 5-7 business days\n- Refunds will be issued to the original payment method\n\n4. EXCHANGE POLICY\nWe replace items only if they are defective or damaged. To request an exchange, contact us at hello@arabianfarms.co\n\n5. SHIPPING COSTS FOR RETURNS\n- If the return is due to our error, we cover the return shipping cost\n- If returning for other reasons, the customer bears the shipping cost\n\n6. NON-RETURNABLE ITEMS\n- Opened food products\n- Items purchased during clearance sales\n- Gift cards\n\n7. CONTACT US\nEmail: hello@arabianfarms.co\nPhone: +92 321 003 6262\nWhatsApp: +92 321 004 6262